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JUST ASK ABRAMS
Do you need a fix? We can help.
Is your vehicle stuck? Do you need to move a heavy vehicle or equipment? Learn why the people and businesses of Ontario have depended on Abrams Towing to do the job for over 30 years.
Did You Know?
Abrams Towing has provided over 5 million services in 31 years.
DID YOU KNOW?
ABRAMS TOWING CEO JOEY GAGNE WAS INDUCTED INTO THE INTERNATIONAL TOWING AND RECOVERY HALL OF FAME.
Abrams’ Customers Tell the Story
At Abrams Towing, our goal is 100% customer satisfaction. We ask each one of our customers for feedback and read every response. Doing so allows us to closely monitor operations while constantly improving the quality of our service.
Please take a moment to read through some of our feedback from the past few days…
“Driver arrived on time, was very positive and polite. I would recommend Abrams to anyone who need a tow truck.
“Best tow company out their drivers have the best customer service skills dispatchers are great overall great company
“Great service. The technician knew what he was doing. He opened the locked vehicle in few min to retrieve my keys. Good job.
“A very nice gentleman assisted me and my dad today. He arrived well within the time dispatch indicated. He was very courteous.
“Bili came to help change a flat to my spare tire. I contacted them via my car's roadside assistance. He called to let me know when he would be coming, then called again 5 min before. He was very friendly and efficient. He changed the tire in no time and gave me reminders about limits of driving on a spare. So glad that I can get on with my day! Thank you!
“From the quality of service I received from this company through it's employee towing attendant Sam, I must think that both parties are doing their best to raise this industries reputation and appreciation for it's service when needed. Sam, a man who was so naturally or well groomed to provide comfort to a customer in difficulty was a blessing to receive and a pleasure to remember. Mr. Gordon Meson.
“Fast service. Driver very friendly and helpful
“They arrived quicker than expected and he was extremely helpful.
“Very kind, helpful and prompt! Would definitely recommend.
“good service, on time, polite and friendly. No issues with these guys!
Professional Services
Quality Control
ADVANCED TRAINING
Abrams Towing proudly operates a 20,000 square foot state-of-the-art Tow Truck Operator Training Centre, dedicated to giving its drivers and dispatchers hands-on training. The training centre consists of both indoor and outdoor area for hands-on recovery training, classes and skill testing.
Our comprehensive approach to learning includes Safety Training, Wreckmaster Certification, First Aid Training and Customer Service Training.
“The Automotive Transportation Service Superintendents Association is most appreciative of Abrams Towing’s valuable input and generous support in the ATSSA effort to enhance safety, reliability and cost effectiveness in the commercial vehicle maintenance & service industry.”
Dan Cushing - President, Automotive Transportation Service Superintendents’ Association“Remco Forwarding has been using Abrams Towing for several years and we are very happy with the service we have been getting. Hoping for many more years of great service.”
Kenny Lawton, Remco ForwardingOur contact at Hydro One wants to send you his appreciation for the job that Sam did.I asked him what was so great and he said:1) he was thorough and professional
2) he followed directions very well
3) his execution was flawlessSam made everyone look really good.
I would also like to add that your turn around time and response was excellent.
Jim Dinkel, HVAC RENTALS“From the point of contact at dispatch, to courteous service provided by the drivers to the follow up and attention to detail from the accounting department, all services provided are in a timely manner and are a valuable vendor / business partner with the dealership. We only use Abrams as our sole towing provider and look forward to years of continued service.”
Scott Hossie - Service Manager, Harper Truck Centres Inc.
